Netphone Ticket
Netphone Ticket
Centralized Support & Ticketing

Support tickets, organized and fast.

A centralized system for managing customer issues, assigning the right team, tracking activity, and keeping everything clear and under control.

secure organized fast workflow
How it works
1) Create Ticket
Customer selects category and answers questions.
2) Auto Assignment
Ticket goes to the right group/agent automatically.
3) Notify & Resolve
Agents respond, status updates, notifications sent.

Features

Built for teams that need a clean and centralized workflow.

Centralized Dashboard
All tickets, activity, and actions in one place.
Categories & Questions
Structured ticket intake with category questions.
Groups / Departments
Assign categories to departments for routing.
Auto Assign Agent
Automatically pick an available user.
WhatsApp Notifications
Instant alerts when tickets are assigned.
Audit Logs
Track important actions for accountability.
© 2026 Netphone Ticket — Centralized Support & Ticketing System